Privacy Policy

At Serventa, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from www.serventa.store.

Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, billing/shipping address, email address, phone number, and payment details when you place an order.

  • Non-Personal Information: Browser type, IP address, device information, and browsing behavior collected through cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Communicate with you about your purchases, returns, and support inquiries.

  • Send promotional offers, newsletters, and updates (if you opt-in).

  • Improve website functionality, user experience, and security.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information. We may share your information only in the following cases:

  • Service Providers: With trusted partners (such as payment processors, shipping companies, and IT providers) to complete transactions and deliver services.

  • Legal Compliance: If required by law, regulation, or legal process.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

Data Security

We take reasonable precautions to protect your personal information. All transactions are processed through secure payment gateways, and sensitive data (such as payment details) is encrypted.

Cookies

Serventa uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You may adjust your browser settings to refuse cookies, but some features of our website may not function properly.

Your Rights

You have the right to:

  • Access, update, or delete your personal data.

  • Opt out of promotional emails by clicking the “unsubscribe” link.

  • Request a copy of the data we hold about you.

For requests, please contact us at support@serventa.store.

Third-Party Links

Our website may contain links to third-party websites. Serventa is not responsible for the privacy practices or content of those external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 support@serventa.store
📞 +44 7832 675599
🏠 34 Dunlin, Letchworth Garden City, England, SG6 4TJ